FAQs
How should I care for period panties?
Washing & Care
1. We advise you to wash your panties before your first use. Wash them at 40°C in the washing machine with liquid detergent. Do not use fabric softener or bleach.
2. After wearing your LUNA panties wash them in the washing machine at 40°C. For hand washing use lukewarm water.
3. Dry fully under the sun or indoors before using. Hang dry to help maintain the quality of the fabrics. Iron your panties on the outside at a low temperature /synthetic fabrics/ to activate the membrane. Do not put your panties in the dryer.
How often should I change my period undies?
As frequently as needed. They will need to be changed depending on your period flow. We recommend changing once every 8 – 12 hrs. LUNA panties are designed for light and medium flow.
They have a high absorption. Panties hold up to 3 – 4 regular tampons or 2 pads. They absorb liquid without leaking or staining, leaving you feeling comfy, dry, and secure.
For a maximum protection during your period, we recommend using LUNACUP menstrual cup.
What exactly is period underwear?
Period panties are one of a great of the solution for your days. Extra layers and highly absorbent fabrics in the crotch area allow to absorb your menstrual flow. Absorbent material traps the liquid and keeps it from transferring to your clothes. They are designed to look and feel like regular undies. They are intended for you to wear during your period to take the place of disposable tampons or pads.
Feel free to use them in the other days as well, they can protect you against light bladder leakage, weak pelvic floors, discharges or perspiration and breast milk leaks or incontinence. Overall, LUNA undies are the perfect match and amazing upgrade to your garment.
What activities can I do while using the cup?
You can do whatever activity you like (jogging, cycling, yoga, swimming, sauna, etc.). You can even do any water-related activity without a limitation.
100% eco-friendly product!
Because you can use it repeatedly you will save a significant sum of money and help the environment at the same time. The menstrual cup LUNACUP is as green as a green product can be.
How the cup can be used repeatedly for so long?
Because the cup is made of a material which antibacterial by its nature and can be easily and regularly sterilized at home or while on the road. That is why the LUNACUP menstrual cup is always 100% clean.
The lifespan of Lunacup menstrual cup
You can use a single cup for more than 5 years and its lifespan ismore than 10 years!
How many cups do I need?
You will use one single cup throughout your whole monthly cycle. After your period is over you will easily sterilize the cup and store it safely in the cotton pouch. The cup is then ready for the next period.
But we recommend to purchase 2-3….you can always misplace one and voila you have the replacement right there for you.
How does it work my cup, and how often do I need to empty it?
The cup collects the blood inside the vagina (unlike tampon which absorbs it) and after 4 to 12 hours it has to be removed (depends on the flow intensity) and it is emptied into the toilet. It is reinserted after rinsing with water. Contrary to the opinion of women who have never tried the cup before, the emptying is quick and clean. The menstrual cup is able to collect 2-3 times more menstrual blood than tampon is able to absorb.
International Shipping
Q: What is international shipping? A: International shipping refers to the process of sending goods or packages across borders to a different country.
Q: How does international shipping work? A: International shipping involves several steps, including the preparation of the package, customs clearance, and transportation by air, sea, or land. It also requires compliance with import and export regulations and documentation.
Q: How long does international shipping take? A: The time it takes for international shipping depends on several factors, including the distance between the origin and destination, the shipping method used, and customs clearance processes. Shipping times can range from a few days to several weeks. Our average international shipping time is 15 days from when the order has been placed to the supplier and delivered to your doorstep.
Q: How much does international shipping cost? A: We offer FREE international shipping to most of our products.
Q: How can I track my international shipment? A: Most international shipping companies offer online tracking services that allow you to monitor the progress of your shipment in real-time.
Q: Who is responsible for customs duties and taxes for international shipments? A: We are!
Q: Can international shipments be insured? A: Yes, international shipments can be insured to protect against loss, damage, or theft during transportation. The cost of insurance depends on the value of the shipment and the level of coverage requested, which we cover so you don't have to.